
Panchatantra 2.0
Rural Development & Panchayat Raj Digitization

Company
Government of Karnataka
Domain
G2C Tech
Persona
Next Billion Users
Duration
4 Months
Role
Research | Information Design
Karnataka with 6020 Grama Panchayats has introduced numerous reforms and measures for supporting Panchayats & enabling effective implementation of rural development programmes. Local self-governing institutions in the State with their elected representatives and staff have been driving socio economic development of villages.
Panchatantra 2.0 Solution and Programme envisions to further strengthening the functions, operations & governance for GPs via a Comprehensive ICT Platform and Application. As part of the Programme ‘Technology Transformation of Panchayat Raj Institutions’ the Project team has conducted a deep dive assessment to analyze the current state landscape as well as studied the best practices adopted by certain other States/Agencies for adoption of best solutions/processes.
The problem
ICICI Lombard's bancassurance operations are trapped in a costly, time-intensive cycle where each new banking partner requires 4-6 weeks of bespoke development work to configure products, create custom journeys, build APIs, and establish reporting systems.
This fragmented approach not only delays market entry and suppresses annual premium revenue but also creates operational inefficiencies for both insurers and banking partners,

Project brief
To Design a System Giga Map for the Panchatantra 2.0 with reference to Future State Report for Gram Panchayat's Digital Transformation Project for Rural Development & Panchayat Raj Department, Governemnt of karnataka
Design Process
ICICI Lombard's bancassurance operations are trapped in a costly, time-intensive cycle where each new banking partner requires 4-6 weeks of bespoke development work to configure products, create custom journeys, build APIs, and establish reporting systems.
This fragmented approach not only delays market entry and suppresses annual premium revenue but also creates operational inefficiencies for both insurers and banking partners,

Project brief
To provide insights for Design the Citizen Service Portal aka Bapuji Seva Kendra (BSK) for the Rural Citizen from 6020 Gram Panchayat of Karnataka considering them Next Billion Users (NBUs)
Design Considerations
Designed a SaaS-based configurator for insurance products with partner banks. Enable modular configuration, improve brand consistency, reduce onboarding time.
Designed a SaaS-based configurator for insurance products with partner banks. Enable modular configuration, improve brand consistency, reduce onboarding time.
Designed a SaaS-based configurator for insurance products with partner banks. Enable modular configuration, improve brand consistency, reduce onboarding time.
Iterations & Designs
Designed a SaaS-based configurator for insurance products with partner banks. Enable modular configuration, improve brand consistency, reduce onboarding time.
Built a modular, white-label microsite configurator that enabled ICICI Lombard to launch co-branded insurance portals with its banking partners efficiently. The tool unified scattered onboarding journeys and supported branding customizations while reducing dependency on tech teams.
Design Considerations
Designed a SaaS-based configurator for insurance products with partner banks. Enable modular configuration, improve brand consistency, reduce onboarding time.
Designed a SaaS-based configurator for insurance products with partner banks. Enable modular configuration, improve brand consistency, reduce onboarding time.
Designed a SaaS-based configurator for insurance products with partner banks. Enable modular configuration, improve brand consistency, reduce onboarding time.
Wanna work
together?
Feel free to reach out,
Designed with
By Lalitya Krishnan
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